We love our products and we are confident that you will love them too.
That’s why we offer a 30-day risk-free trial.
If you are not completely satisfied with your purchase, you can request a return or refund within 30 days after receiving your order.
Return Conditions
• The product must be returned in an acceptable condition.
• Return shipping costs may be the customer’s responsibility, except in cases of our error or defective products.
• Proof of purchase may be required.
Return Procedure
Before any return, please contact us to get the necessary instructions.
Return address information is available on our dedicated page.
Contact
For any questions regarding returns or refunds, you can contact us at:
📧 contactbowvibe@gmail.com
Refund
Once the return is received and inspected, we will inform you whether the refund is approved or not.
If approved, the refund will be processed to the original payment method within a few days.
📦 Delivery Times
- Europe: 5 to 8 business days
- Outside Europe: 6 to 10 business days
Orders are prepared and shipped within 24 to 48 hours.
📦 How can I track my order?
As soon as your order is shipped, you will automatically receive a confirmation email containing your tracking number.
If you do not receive it or have any questions, our customer service is here to help:
📧 contactbowvibe@gmail.com
🔒 Is the payment secure?
Yes, all payments are 100% secure.
We accept Visa, Mastercard, PayPal, as well as other protected payment methods.